Client Case Studies

Focussed on our clients and their needs, we begin any contract by ensuring we have a crystal clear understanding of your goals, issues, and ambitions – along with an appreciation of how your property functions.

Undertaking all aspects of planned, compliance and reactive Facilites Management we offer an unrivalled service while providing best value for the client.

UPC Management Services Ltd commits to providing a first class service to all our our clients, accreditations such as ISO 9001 and 14001, Chas, Safe Contractor and Constructionline underpin our commitment to offer the very best service to the customer.

These case studies show some examples of the added value we have achieved for clients in a variety of ways and a brief overview of some of the many services that UPC Management Services can offer your business.

Center Parcs

UPC Managment Services have provided both reactive and planned Facilities works ranging from the installation of fire doors, Pest Control services, joinery, tiling, roofing, building works, white lining and grounds works to name a few over the last 5 years, our client is very forward facing and they operate to the highest standards to maintain their corporate image and identity. UPC Management Services Ltd fulfill this role on a daily basis for our very important client.

Shell Oil

UPC Management Services completed the installation of a new flagstone floor to this large Grade 2 Listed shopping centre in Nottingham. This was a very complex job working closely with English Heritage and undertaking works on a out of hours basis while allowing a functional shopping centre each day, Shell Oil invested over £300000.00 on this project and UPC Management Services delivered on time and within budget. UPC have provided services to this shopping centre for over 20 years.

Homes for Students

UPC Management Services started off undertaking Pest Control services over 20 years ago, over the last two decades we have grown our business providing all aspects of Facilites Management from compliance testing, roof works, glazing, joinery, plumbing, heating, electrical, legionella testing, decoration,  cleaning services, grounds maintenance and lightning protection to name a few, we now service our client on a National basis, we operate a reactive helpdesk to assist the client for emergency call outs.

Hillarys Blinds

Universal Pest control have undertaken National Pest control works for Hillarys Blinds for over 20 years, we service the clients' sites and keep them pest free, we operate contractual works along with the rapid removal of any unwanted visitors on a reactive basis while protecting the clients business at all times.

Sandiclffe Motors

Universal Pest control have again undertaken Pest Control works for over 20 years with this client, we pride ourselves on providing a first class service, coupled with excellent communication levels, again we fulfill our clients expectations on a National basis.

Housing 21 - Royal British Legion

UPC have just been awarded Contractor of the year for 2023 from Housing 21 based upon our service delivery and quality of workmanship, we strive to provide this high level of service to every client we engage with.  Again we have contractually serviced Housing 21 for over 20 years, our business flourishes on building sustainable long term relationships with the client. Our client has hundreds of residential properties around the United Kingdom.

Jigsaw Home

UPC Management Services recently secured another 5 year contract with the client, based upon our service delivery and value for money, we currently engage in all aspects of void work, planned maintenance, call outs and Pest Control works. We understand our clients needs dealing with reactive tenants and putting them at ease.

Clowes Developments

UPC Management Services have a strong working relationship with Clowes Developments, undertaking minor call out and reactive works through to larger dilapidations and refurbishment projects, we always aim to deliver completed projects on time and within budget.

Levis

Universal Pest Control have recently secured a National Pest and Maintenance agreement with this global brand, providing piece of mind for any reactive call out needs.