With over 20 years of industry experience, UPC Group is a trusted facilities management company based in Nottingham, delivering services nationwide. We specialise in mechanical and electrical (M&E) services, planned preventative maintenance, refurbishment and dilapidation works, reactive maintenance, and compliance testing.
Why Choose UPC Group For Your Facilities Management Services?
Exceptional & Personalised Service – We pride ourselves on delivering a tailored, high-quality service with a personal touch, ensuring every client feels supported throughout the entire project.
Industry-Leading Accreditations – We are proudly ISO 9001 (Quality Management) and ISO 14001 (Environmental Management) certified—accreditations that reflect our commitment to excellence and sustainability.
Health & Safety Approved – UPC Group is CHAS accredited, demonstrating our dedication to maintaining the highest standards of health and safety on every site.
Clear & Consistent Communication – Our team keeps you informed at every stage, providing regular updates and maintaining transparency from start to finish.
One Point of Contact – Simplify your project management with a dedicated contact who oversees all aspects of the job, ensuring clarity, consistency, and accountability.
24-Hour Call-Out Service – We offer round-the-clock support, providing peace of mind with our reliable emergency response service, 24/7.
On-Time & On-Budget Delivery – We work to a strict schedule and closely manage resources to ensure all works are completed promptly and within budget.
Minimal Disruption to Your Business – We understand the importance of keeping your operations running smoothly. Our team works discreetly and out of hours when required to minimise disruption and maintain business continuity.
Skilled & Experienced Workforce – Our teams consist of highly trained professionals with expertise across multiple sectors, ensuring the highest standard of workmanship.
Nationwide Coverage from Nottingham HQ – While based in Nottingham, our services extend across the UK, supporting clients nationwide with dependable, high-quality facilities management solutions.
We have been awarded ‘Best Contractor of the Year’ for 2023, 2024 and 2025 by our clients Housing 21.
With over 20 years of experience, UPC is trusted by leading businesses across the UK – who rely on UPC to deliver best-in-class services on a proactive and reactive basis.
We deliver planned and reactive Facilities Management services across a diverse range of commercial, retail, office, hospitality, education, and healthcare sectors. These case studies showcase our commitment to first-class service and added value for every client.
Levis
Universal Pest Control have recently secured a National Pest and Maintenance agreement with this global brand, providing piece of mind for any reactive call out needs.
“UPC management Services have completed works on our shopping centre for over 15 years, they have undertaken work from roof leaks to drainage work and have always completed work on time and within budget allowing our centre to operate and keeping it fit for purpose. Always great communication and a personal service from Jonathan."
Neil Fincham
Shopping Centre Manager, Exchange Arcade Nottingham
“Jonathan and his company have worked on many projects for CDA, including roofing and building work, M&E, Pest Control and Grounds Maintenance. I have always found them reliable, courteous and reasonably priced. I would have no hesitation in recommending the UPC group for any planned and reactive work."
Ian Farrow
Facilities Manager, CDA
“Congratulations on being nominated as a contractor for going above and beyond to deliver quality services at Housing 21. We hope this certificate is one way as an organisation that we can show our appreciation to you, as a contractor’’.
Gill Brown
Head of Procurement, Housing 21
“I would like to take this opportunity to thank you for the refurbishment works you have completed at the Boat House and Vitale, without the support and flexibility of Companies like yours we would not be in the position we are.”
Chris Ruston
Village Director, Center Parcs Sherwood Forest
Facilities Management Services We Offer
M&E Services
We provide highly trained Mechanical and Electrical Engineers dedicated to ensuring your buildings remains compliant, efficient and fit for purpose. Whether it’s routine maintenance or complex systems management we can help.
We deliver high-quality turnkey refurbishment and dilapidation works with minimal disruption to your operations. Working flexibly, including out of hours, we handle everything from minor upgrades to large-scale projects across commercial, retail, office, and hospitality spaces—on time and within budget.
We provide planned maintenance services to keep your facilities running smoothly and compliantly year-round. From gutter cleaning to roof inspections and compliance testing, we ensure every task is completed efficiently, helping you avoid unexpected issues and costly downtime.
When the unexpected happens, we respond fast—usually within 24 hours. From roof leaks to broken glass repairs, we’ll work around the clock to deliver swift, discreet solutions to keep your premises safe and operational with minimal disruption. Your emergency is our priority.
Our team works with a national network of fully vetted, highly skilled contractors, ensuring every project is completed to the highest standard while keeping your business operational throughout. From offices and retail spaces to commercial properties, educational institutions, hospitality venues, medical facilities, and block-managed developments, we provide tailored solutions to meet the unique needs of each sector.
Known for our clear communication and end-to-end project management, UPC Group is ISO accredited and fully health and safety approved, giving you confidence and peace of mind at every stage.
